Gentle Beauty

14235 Delaware Ave, Lakewood, OH 44107

(800) 648-6734
[email protected]

  1. General
    All relationships between Gentle Beautyshop a/s and the customer are governed by our Terms and Conditions of use. The customer recognizes to have acquainted himself/herself with the conditions and term of use at the time of signing the order. Any changes to the Terms and Conditions of use by the customer must be changed and approved by Gentle Beauty shop a/s by writing.
  2. Forming of the Contract
    All of our offers are subject to confirmation. The contract between Gentle Beauty shop a/s and the customer is only complete after order has been submitted and customer has received confirmation of the order from Gentle Beauty shop aps by e-mail. In case of errors/mistakes on Website, Gentle Beauty shop a/s is not obliged to fulfil or validate the order.
  3. Delivery/Shipping
    Shipping time within Scandinavia is usually 1-3 working days , within the United StatesĀ 2-7 working days and to all other United States 3-10 working days. We only ship to United States countries for free when buying for our free freight amount, wherease countries outside United States do not have free freigth unless agreed in writing. We are not responsible for any delays of the shipping company or post office. If products are not available at the time of order, the customer will be notified in writing and may cancel or change his/her order at that time. Gentle Beauty shop aps reserves the right to cancel orders where products are not available. Customer will be notified immediately upon cancellation. In the case that the ordered products have been paid, refunds will be done immediately for all orders canceled by Gentle Beauty shop aps. All cancellations of orders by customers must be done before the firstcoming 4 pm after our confirmation mail has been sent to the customer (before the package is picked up by the shipping company around 3.00 pm). All products will be shipped to the address given as shipping address. Customer is responsible for ensuring that all received packages from Gentle Beauty shop aps are not damaged upon delivery. For all delivery where products are damaged, customer must immediately make a statement with the delivery company at the time of delivery otherwise we cannot make refunds. Gentle Beauty shop aps must be contacted immediately concerning damaged products. For damaged products Gentle Beauty shop aps reserves the right to decide wheather customer will receive a replacement or a refund.
  4. Right of Revocation
    All ordered products can be returned within 7 working days after the date of delivery. The products must be unopened, unused and in original packaging. Customer is responsible for all return charges. All products must be shipped to Gentle Beauty shop aps at the following address: Gentle Beauty shop aps, 14235 Delaware Ave, Lakewood, OH 44107. Gentle Beauty shop aps cannot make refunds for products not sent back within the refund period.
  5. Terms of payment
    Payment will be made by the given form of payment on the order form. As soon as the money has been transferred, the products will be shipped. All prices are stated in $ and include the at each time valid value added tax. The stated prices at the time of order apply. Please note that Gentle Beauty shop aps subtract the VAT when shipping to the Non-US countries. Please notice that other Non-UScountries can add their VAT and/or other fees when the goods enter these countries. The payment method can be the following:
  • MasterCard
  • Eurocard
  • Visa
  • American Express
  • Maestro
  • JCB